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Keep Them Coming Back: How to Encourage Repeat Customers for Sustainable Sales

Tuesday, February 18 @ 12:00 pm - 1:00 pm


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Register here for this FREE webinar: https://zoom.us/webinar/register/WN_QGLOzKDRQv2gsf_iamR5Zw

It’s easier to keep a customer than find a new one. Retention is one of the most effective ways to grow your business. It is also less expensive to keep a customer than to gain a new one.

When people know, like, and trust your products and services, they’ll want to come back to you for more.

Your long–term success depends on your ability to keep your present customers happy. When you do this, you transform them into your referral ambassadors.

Have you ever taken the time to consider:
• Do you make it easy for customers to continue to buy from you?
• Are you absolutely sure you are offering them what they want in the way they want it?
• Do you anticipate what they will buy from you next?

During this free webinar, we will explore the 8 steps of a solid repeat customer plan. As we go through each step, you’ll have time to jot down ideas that you can immediately apply to your business.

Follow this 8-step retention plan and increase your sales – starting with the people who already buy from you.

Webinar Presenters:
It's Your Business Trainer Joy Taylor

Joy Taylor, Online Learning Specialist @Women’s Business Center at JEDI
Joy Taylor has more than 20 years of experience as an entrepreneur, trainer, and adjunct faculty at COS. Through consultations, training, and executive coaching, her goal is to help WBC clients create robust, prosperous businesses. She teaches the It’s Your Business entrepreneurial development class, manages the webinar and program schedule, and designs and facilitates the advanced business development Programs.


Trish Funk, Director @The Women’s Business Center at JEDI
Trisha Funk has 20 years of experience as an entrepreneur in various industries, but her small business background goes well beyond that; She grew up in the family business working alongside her father and grandmother. She spent ten years as a registered rep and insurance agent before turning her financial business into a consulting and coaching practice that also focused on financial literacy education. In 2016 she founded Pennies On Purpose, Youth Financial Literacy, and Entrepreneurial Non-Profit, where she is passionate about ensuring that our youth in our nation gain the skills and knowledge to make positive financial decisions for their future.

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Tuesday, February 18
12:00 pm - 1:00 pm
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